Terms of Service
This agreement governs the rental of broadcast news studios provided by ProfitMatrix News Studios across Canada. Please read carefully.
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1. Booking and Eligibility
Bookings are confirmed when you receive a written confirmation from ProfitMatrix News Studios. You must be at least 18 years of age and legally authorized to enter into binding agreements.
- Provide accurate company and billing information at the time of booking.
- Booking windows are available on a first-come, first-served basis.
- We may refuse or cancel bookings that violate our safety or editorial standards.
For questions regarding eligibility or booking assistance, contact our coordinator at +1-587-392-4816.
2. Fees and Payment
Rates are quoted in Canadian dollars and exclusive of applicable taxes. Payment is due according to the invoice terms provided at confirmation.
- Deposits may be required for large or multi-day bookings.
- Late payments may incur a service charge in accordance with provincial limits.
- You authorize us to charge the payment method on file for agreed charges.
We reserve the right to update fees periodically. Any changes will be disclosed prior to new bookings taking effect.
3. Cancellations and Rescheduling
You may cancel or reschedule subject to the timelines below. Failure to appear at your scheduled time counts as a no-show.
- Cancellations 7+ days before the start time: full refund of fees paid.
- Cancellations 48 hours to 7 days before: 50% of the booking fee retained.
- Cancellations under 48 hours or no-shows: 100% of the booking fee retained.
Rescheduling is subject to availability. We will endeavor to accommodate changes but cannot guarantee specific slots.
4. Access and Conduct
Access is limited to registered crew and talent. You agree to comply with on-site security instructions and all posted safety notices.
- Do not obstruct emergency exits or tamper with safety equipment.
- Food and beverages are restricted to designated areas.
- Smoking and vaping are prohibited within the facility.
- Behaviors that risk harm to persons or property will result in immediate removal.
5. Equipment and Damage
We maintain professional-grade cameras, lighting, audio, and control room equipment. You are responsible for all equipment used during your session.
- Use only trained personnel for equipment operation unless otherwise approved.
- Report any malfunction immediately to our on-site engineer.
- You are liable for repair or replacement costs arising from misuse or negligence.
6. Liability and Indemnity
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, including lost profits, arising from the rental or use of the facilities.
- You agree to indemnify and hold us harmless from claims related to your production activities.
- We do not warrant uninterrupted availability due to maintenance, outages, or events beyond our control.
- Our aggregate liability shall not exceed the amounts paid for the specific booking at issue.
7. Privacy and Data
We process limited personal data to manage bookings and on-site access. We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the data.
- Access logs may be retained for security and compliance.
- We do not sell personal information.
- Requests to access or delete data can be submitted to our privacy team.
For privacy inquiries, contact +1-587-392-4816.
8. Suspension and Termination
We may suspend or terminate access for violations of these terms, unlawful activity, or to protect the safety and integrity of our facilities.
- Material breaches may result in immediate termination without refund.
- We will notify you of the reason for suspension where legally permissible.
- Obligations that by nature should survive termination will continue in effect.
9. Governing Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws provisions.
- Venue for disputes shall be Toronto, Ontario, unless both parties agree otherwise.
- If any provision is unenforceable, the remaining terms remain in full force and effect.
- These terms constitute the entire agreement regarding studio rentals.
Questions about these terms: +1-587-392-4816.
Acknowledgment
By scheduling and using our studios, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.