Overview and Scope
ProfitMatrix News Studios (“we”, “us”, “our”) provides studio facilities and media services to clients across Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti‑Spam Legislation (CASL), and, where applicable, provincial laws such as Alberta PIPA, BC PIPA, and Québec Law 25.
This policy applies to personal information we handle in the course of commercial activities, including our websites, booking workflows, newsletter operations, and on‑premise studio systems.
What We Collect
- Identity and contact data: name, business name, email, phone, billing and service addresses.
- Transactional data: bookings, invoices, equipment rentals, and service notes.
- Technical data: device/OS/browser information, IP address, locale, and limited analytics events when consented.
- Communications: emails, messages, and preferences for marketing under CASL.
- Security and access data: visit logs and access timestamps for studio premises and restricted systems.
We do not knowingly collect information from children under the age of 13.
How We Use Personal Information
- To provide and manage bookings, equipment, and support.
- To verify identity and maintain security and fraud prevention.
- To issue invoices, process payments, and maintain records.
- To send service updates and marketing messages in compliance with CASL, with easy opt‑out.
- To improve services through aggregated insights and consented analytics.
We rely on consent, contract necessity, legitimate interests compatible with reasonable expectations, and legal obligations as our lawful bases under Canadian privacy frameworks.
Cookies, Analytics, and Preferences
We use strictly necessary cookies to operate our website. Analytics and marketing cookies are optional and will only be activated with your consent. You can adjust your preferences anytime below.
Disclosure and International Transfers
We disclose personal information to service providers who support our operations (for example, billing, secure hosting, and customer support). These providers may be located within or outside Canada. We use contractual and technical safeguards to ensure comparable protection aligned with PIPEDA’s accountability principle.
We will disclose information if required by law, to protect our rights or safety, or with your express consent.
Security and Retention
We apply layered safeguards appropriate to the sensitivity of the information, including encryption in transit, access controls, least‑privilege practices, and routine reviews. We retain personal information only as long as necessary to fulfill the purposes described above or to comply with legal requirements.
Your Rights in Canada
- Access: request a copy of your personal information we hold.
- Correction: request updates to inaccurate or incomplete data.
- Deletion: request deletion, subject to legal or contractual limits.
- Consent management: withdraw consent for optional processing like marketing or analytics.
- Portability: receive your data in a structured, commonly used format where feasible.
Contact Us
Privacy Office — ProfitMatrix News Studios
Suite 1200, 401 Granville St, Vancouver, BC V6C 1T2, Canada
Phone: +1 (604) 394-8217
Email: [email protected]
Changes to This Policy
We may update this policy to reflect legal or operational changes. Material changes will be highlighted on this page. Continued use of our services after an update signifies acceptance of the revised policy.
SEO Summary for Canadian Users
Our Vancouver-based studio prioritizes privacy by design. We implement PIPEDA-compliant practices, honor provincial rules including Alberta PIPA, BC PIPA, and Québec Law 25, and follow CASL for marketing emails. Data is collected only for legitimate purposes such as booking management, billing, and service performance. Optional analytics are consent‑based. You can access, correct, or delete your data at any time using the modal request form on this page.